Delivery
DELIVERY
Orders will be processed and dispatched within 1-5 working days. If there is any delay with your order, we will contact you. Please allow up to 10 working days for UK deliveries, and up to 25 working days for International Deliveries. Please ensure your delivery address is correct as we will not take responsibility for a lost or undelivered item if the address is incorrect.
All orders placed online are shipped from our warehouse. Our warehouse use environmentally friendly packaging materials to protect your products, with fully recyclable cardboard boxes and bio degradable colourful puffs.
Cancellations: If you wish to cancel an order, please let us know as soon as possible and we will do our best to inform the warehouse before it gets despatched. We cannot guarantee we are able to cancel orders as our team are quick to process orders and once it enters the network to be despatched we are unable to cancel.
UK DELIVERIES
FREE on orders over £35: Delivery usually within 3 days, please allow up to 10 days for delivery.
Orders under £35: £2.95 - delivery 2-5 days after dispatch, please allow up to 10 days for delivery.
First Class: £4.95 - delivery 1 day after dispatch.
EUROPEAN DELIVERIES
All taxes and duty will be pre-paid for EU countries so there will be nothing extra to pay to receive your goods!
Delivery within 2-7 working days, please allow 25 working days for delivery.
FREE on orders over £200.
Orders under £200:
INTERNATIONAL DELIVERIES
FREE on orders over £150: Delivery within 5-7 working days, please allow 25 working days for delivery.